The Repair or Replace Math That Saves Small Landlords Real Money
The Repair or Replace Math That Saves Small Landlords Real Money
A refrigerator fails on a Saturday and the repair quote lands before the coffee is done. Here is the two minute check that turns the gut feeling into a decision: divide the quote by the cost of a comparable new unit, compare the unit's age to its expected service life, and write the line down either way.
It happens on a Saturday, of course. The tenant sends a photo of the refrigerator, door open, ice melting into a puddle on the kitchen floor. "Any update?" the message reads, and the clock is at 6:40 in the evening. You have about three hours to answer, and the answer had better be good.
Most small landlords make the repair or replace call in one of two ways. The first is pure gut feeling: fix it, because a new one is expensive and the old one still mostly works. The second is pure panic: replace it, because the last repair went sideways and you never want to hear that appliance name again. Both approaches work some of the time, which is exactly why they end up so expensive.
There is a middle path, and it takes about two minutes with a calculator and one page of notes. It is not magic. It is arithmetic, plus a small habit of writing things down. But arithmetic is a lot cheaper than a second compressor, and the habit is what keeps the third one from ever happening.
Two bad instincts, one expensive habit
Watch what happens when the gut takes over. A tenant's washer is nine years old and needs a new motor. The quote is $420. A comparable new unit costs about $900 delivered and installed. The gut says replace, because $420 feels like a lot of money to spend on an old machine. The math says repair: the fix is under half the cost of new, and the washer still has years left in it. The landlord who followed the gut just paid full replacement price to avoid a mid sized repair bill, and the tenant got a "great, everything's fixed!" text instead of a straight answer.
Now the panic version. A furnace in a small duplex throws a fault code, and the tech quotes $650 for a new control board. The furnace is six years old. A whole replacement, installed, runs $4,000 to $5,000. The panicked gut says replace everything, because furnaces are scary and 650 stings. The math says repair, because the fix is well under half the price of new and the system is in its prime. That $650 board is the cheapest furnace insurance you will ever buy.
The two-minute check
Here is the whole method. When a repair quote lands, divide it by the cost of a comparable replacement, delivered and installed. Then look at the unit's age and compare it to the kind of life it was built to last. Two thresholds decide the call.
If the repair is more than half the cost of a new unit, and the unit is more than halfway through its expected life, replacement usually wins. If the repair is well under half of a new unit's price, or the unit still has most of its life left, repair usually wins. When the numbers land close to the half line, let the rest of the record decide: how many times this unit has already failed, whether it is built in or freestanding, and what the tenant has already asked you to fix.
It is the closest thing to a rule of thumb the industry offers, and it works because it forces both numbers onto the same page. You stop arguing with your feelings, because the feelings are arguing with nothing.
Expected service life, in one table
Here are the lifespans a small landlord should be working with, based on what the manufacturers and repair shops actually report. Treat these as planning numbers, not guarantees. They give the "halfway through its life" half of the check its reference point.
| Appliance or system | Expected service life |
|---|---|
| Dishwasher | 9-10 years |
| Garbage disposal | 5-10 years |
| Range or cooktop | 13-15 years |
| Washer | 10-15 years |
| Dryer | 13 years |
| Refrigerator | 14-18 years |
| Furnace | 15-20 years |
| Water heater | 8-12 years |
| Central air conditioner | 10-15 years |
| Mini split heat pump | 10-15 years |
Notice what is missing from the table: your gut. That is the point. When a repair quote lands, the age question stops being a mood and becomes a lookup.
Run the check on the Saturday fridge
Back to the Saturday photo. The refrigerator is 11 years old, the compressor has failed, and the tech quotes $780 to replace the compressor. A comparable new fridge, delivered and installed, runs $1,100 to $1,400. Do the division: 780 divided by about 1,200 is 0.65. That is more than half of a new unit, and the fridge is past the middle of a 14 to 18 year life. The check says replace. You order the unit Monday, and the tenant gets a straight answer instead of a repair that will cost more than the fix.
Now the same check on the furnace: 650 divided by about 4,500 is 0.14. Well under half, and a six year old furnace is in its prime. The check says repair. Two very different answers, two two minute calculations, same page of numbers. That is the whole trick: the method makes the answer come out of the data instead of out of the mood.
The repair file that keeps the third failure cheap
The second half of the method is a habit. Every unit, every repair, one line. Appliance, unit, date, what failed, what it cost, and the decision the check made. Ten columns would be fine, but five is enough: what, when, what broke, what it cost, repair or replace and why.
Here is why the file matters more than the math. The math makes the first call clean. The file is what makes the second and third calls honest. A washer that failed three times in four years is not a washer that is "mostly fine"; it is a pattern, and the pattern is visible only if you wrote the lines down. A furnace with a clean file and two small repairs is a furnace you can defend confidently to a tenant who is asking why not replace it. The file also turns into your negotiation document with the tenant, because "here is the record, and here is what the record says" is a much calmer conversation than "I think it is probably fine."
If keeping a paper file feels like one more chore, download PropertySea and keep it there instead. Every ticket, note, photo, and payment already lives on the same unit record, so when the compressor fails and you are standing in the kitchen with a quote in your hand, the whole history is one screen away. No digging through texts. No trying to remember if the dryer also had a problem last spring. The file is the record, and the record is where you can actually see it.
What to do this weekend
If you are reading this on a Saturday, you probably have a unit that is about to decide your budget. Here is the weekend version of the method. Get the repair quote in writing, even if it is a text. Get a firm number on a comparable replacement, installed. Divide the first by the second. Look the unit's age up against its service life. If the repair is more than half of a new unit and the unit is past halfway through its life, replace. If the repair is well under half, or the unit is young, repair. And either way, write the line down. That line is worth more than the quote.
None of this is glamorous. No appliance will thank you for the division. But a small landlord's margin is built out of a hundred small decisions, and the repair or replace call is one of the few where a two minute calculation genuinely saves a thousand dollars. Do the check. Keep the file. Let the arithmetic argue, and stop arguing with it.
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